Magazine

AI, automation and data explained for real. Practical ideas for SMEs in Switzerland and Italy.

Which processes to automate first in an SME
Automation & Processes

Which processes to automate first in an SME

Everyone wants to "automate everything" and ends up never starting. The method for choosing the right process to begin with.

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Chatbot vs AI agent: the difference that matters
AI Agents

Chatbot vs AI agent: the difference that matters

They get used as synonyms, but they are not: one answers, the other acts. When an SME needs one or the other.

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Shadow AI: customer data ends up in ChatGPT
Risk & Rules

Shadow AI: employees already use ChatGPT

Many employees use unauthorized AI with company data. What you risk on privacy and the 7-step guide.

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Management control with Power BI
Data & Control

Management control with Power BI

From scattered data to a dashboard you look at every week: which KPIs to choose and how to start.

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Microsoft Copilot for SMEs: is it worth it?
AI in practice

Microsoft Copilot for SMEs: is it worth it?

When it is worth it and when it is not, how to reason about the cost and why adoption matters more than the licence.

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AI won't fire you, but it changes who you hire
The Wave

AI won't fire you, but it changes who you hire

AI changes what you need to know how to do, and therefore who you hire and how you grow the team.

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