Magazine
AI, automation and data explained for real. Practical ideas for SMEs in Switzerland and Italy.
Which processes to automate first in an SME
Everyone wants to "automate everything" and ends up never starting. The method for choosing the right process to begin with.
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Chatbot vs AI agent: the difference that matters
They get used as synonyms, but they are not: one answers, the other acts. When an SME needs one or the other.
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Shadow AI: employees already use ChatGPT
Many employees use unauthorized AI with company data. What you risk on privacy and the 7-step guide.
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Management control with Power BI
From scattered data to a dashboard you look at every week: which KPIs to choose and how to start.
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Microsoft Copilot for SMEs: is it worth it?
When it is worth it and when it is not, how to reason about the cost and why adoption matters more than the licence.
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AI won't fire you, but it changes who you hire
AI changes what you need to know how to do, and therefore who you hire and how you grow the team.
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