Process automation.
Invoices, quotes, emails, data handoffs between management systems: I connect the tools you already use, add AI agents where they help and make copy-paste disappear. See how I work on automation and AI.
Lugano · Ticino
Automation and AI
for SMEs in Lugano.
I'm Davide, and I live and work in Lugano. I help small and medium businesses in the city and its surroundings get rid of manual work with automation, artificial intelligence and clear data. In person, no call centers: we sit at the same table and fix the process.
The method
Why in person matters.
You don't understand business processes over a video call. You understand them inside the company: watching how an invoice arrives, who opens it, where it gets saved, how many times the same data is retyped by hand from one program to another. These are details nobody thinks to mention on the phone, and that's almost always where the wasted time hides.
That's why I work in person. I can come to your office in Lugano and the surrounding area, from Paradiso to Massagno, from Savosa to Agno, and when needed in the Mendrisiotto and Bellinzonese too. I see the process with my own eyes, talk to the people who run it every day, and only then do I propose a solution. One hour at your office is worth more than three calls.
We still start gently: the first call is free. If the problem is concrete and I can help, we meet at your company. If it's not for me, I tell you right away and don't waste your time. And once the project starts, I don't disappear behind a support ticket: if something isn't working, we meet and fix it together.
Services
What I do for Lugano SMEs.
Four services, one goal: less manual work and more control. Always tailor-made, always with tools your team can actually use. You can start with just one, the one that weighs on you most today, and add the rest when it makes sense.
Data and management control.
Power BI reports that tell you every morning how the business is doing: margins, collections, cash flow, jobs. Decide on numbers, not gut feelings. Learn more about data and management control.
Websites and e-commerce by subscription.
A professional website from €39 a month, an e-commerce store from €79 a month, with no four-figure upfront costs. I build it, keep it updated and keep it fast. Details on websites and e-commerce.
AI training for your team.
Hands-on courses on Copilot, Claude and AI tools, in person at your office in Lugano or wherever you prefer. Your team walks out self-sufficient, not just entertained. Everything on AI training.
How we start
Three steps, no surprises.
No vague projects that start big and end up in a drawer. First I understand, then I propose, and I only build what you have approved.
1
Free call
Thirty minutes by phone or video: you tell me about the process that steals your time and together we figure out whether I can help.
2
Process analysis
I look at how you really work, including on site in Lugano and the surrounding area. I identify what to automate and what to leave to people.
3
Clear proposal
You receive a written proposal with timelines, costs and expected results. You know what I do, when I deliver it and how much it costs, before you say yes.
The territory
Rooted here.
Working in Lugano means knowing the world of Ticino SMEs: fiduciaries managing dozens of mandates, tradespeople whose office chases the construction sites, shops that live on seasons and cross-border trade, professional firms buried in documents. I know the nLPD and what it means when you use AI tools on client data, the QR-bill and how to automate its recording and collection, and the digitalization incentives in Ticino that can cover part of the project. I don't have to study your context from scratch: I live inside it.
It's also a matter of size. Large consulting firms rarely bother with an SME of five or fifteen people, and when they do, they send a junior with someone else's slides. I work only with businesses like these, because that's where well-built automation truly changes the workday. If you want to know who I am, the story is short: one person, at the entrepreneur's side, with no salespeople in between.
Frequently asked questions
The quick answers.
Do you only work in Lugano?
No. Lugano is home and here I can be at your company in no time, but I work across all of Ticino and remotely too. Distance is never an obstacle, though being close by helps a lot.
How much does a consultation in Lugano cost?
The first 30-minute call is free and comes with no obligation. If we decide to move forward, you receive a written proposal with costs and timelines before we start. You only pay for what you approve.
Do you come to our office?
Yes, in Lugano and the surrounding area I am glad to come on site. Seeing the process live saves me hours of questions and saves you explanations: the best insights come from walking between the desks.
What kind of companies do you work with?
SMEs and micro-businesses: offices and services, retail, tradespeople, professional firms. If you have repetitive processes and little time to fix them, I can probably help.
Let's talk over a coffee, in Lugano.
Tell me about the process that steals most of your time. The first call is free, and if we then meet in town, the coffee is on me.